Data Protection Policy

This page explains how Stoke-on-Trent City Centre uses any information you give to us, and the ways in which we protect your privacy. We are committed to protecting your privacy in accordance with the Data Protection Act 1998.

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We take appropriate security measures to safeguard your data and apply security standards & controls to prevent any unauthorised access to it.

When you visit this website, your IP address, browser and version, operating system and the site you came from are stored in a log file. This information is only used for statistical purposes to help improve this site. Log files do not contain any personal information.

We do not use cookies for collecting personal information and we will not collect any information about you except that required for administration of the web server.

If you send us an e-mail message or complete an on-line form, we will use your e-mail/postal address and any information you provide to deal with and respond to your query or comments. This information may be disclosed to any appropriate offices or department eg within the City Centre Partnership or the Stoke-on-Trent City Council to deal with or respond to your message.

We may collect information that you give to us in consultations, surveys, competitions or questionnaires. Whenever we do this we will inform you of what your information will be used for and to whom it will be disclosed. We may share non-personal statistical, or summary information with organisations working in partnership with us, such as the City Council or the Business Improvement District.

This privacy statement applies only to websites belonging to and operated by Visit Stoke. We are not responsible for the content or privacy practices of third party web sites that may be linked to our web pages.